Phone: 3172 8345 || 4 Dollery Rd, Capalaba, Qld 4157 || OPEN: W/days 5.30am - 2:00pm W/ends 7:00am - 2:00pm
Wicked Brew Coffee Loyalty System
At Wicked Brew Coffee, we genuinely value our dedicated customers, and our in-store loyalty program is our way of showing appreciation by giving you more of what you love – complimentary Wicked Brew coffee! We've made it incredibly easy for you to participate and begin accumulating stamps that lead directly to your next free beverage.
Our innovative digital loyalty cards are designed for ultimate convenience. They seamlessly integrate with popular mobile wallets such as Apple Wallet and Google Wallet, allowing you to effortlessly carry your loyalty card on your smartphone. Alternatively, for those who prefer not to use a mobile wallet, the card functions as a Progressive Web App (PWA), providing a web-based shortcut directly on your phone's home screen for quick and easy access whenever you desire.
As a special thank you, we also offer a referral bonus! When you introduce our loyalty program from your wallet to your friends and family, both you and the person you refer will receive bonus stamps once they make their first qualifying purchase. It's a fantastic way to spread the Wicked Brew love and get rewarded for it.
How to Earn Your Loyalty Stamps:
We've made collecting stamps incredibly straightforward with your favorite Wicked Brew drinks:
Hot Drinks: Every single time you purchase a hot drink from our diverse menu, you'll receive one stamp. Whether you're savoring a comforting latte, a robust espresso, a classic tea, a rich hot chocolate, or any other hot beverage, each purchase brings you closer to your free coffee.
Cold Coffee Drinks: For those who prefer their coffee chilled and refreshing, we've got you covered! Any cold beverage that contains coffee, such as our revitalizing iced lattes, smooth Chilled Coffee, delightful blended coffee drinks, or a classic iced long black, will also earn you a valuable stamp.
Understanding Our Loyalty Program Terms & Conditions:
To ensure clarity and fairness for all our valued customers, please take note of the following program details:
Stamp Earning: You will receive one (1) stamp for every hot drink or cold drink containing coffee that is purchased at our physical Wicked Brew Coffee locations.
Reward Redemption: Collect a total of nine (9) stamps to qualify for a reward: one (1) free standard hot drink or cold coffee drink of your choice.
Expiration: Please be aware that your loyalty card, any accumulated stamps, and earned rewards will expire six (6) months from the date of issue or the date of your last qualifying transaction, whichever is later. We encourage you to use your rewards promptly!
Non-Exchangeable: Stamps and rewards cannot be exchanged, returned, replaced, or bought for cash. They hold no monetary value outside of this loyalty program.
Non-Transferable: Loyalty cards are personal and cannot be transferred to another individual or combined with other loyalty cards.
Right to Refuse Service: Wicked Brew Coffee reserves the right to refuse to provide services or rewards in cases of suspected fraud or misuse of the loyalty program.
Exclusions: COMBO Deals: No stamp will be given for purchases made as part of any COMBO deals or special promotional offers, as these are already heavily discounted.
Exclusions: Online Orders: No stamp will be given for drinks ordered through our Wicked Brew Coffee website or any third-party delivery applications.
Important Exclusions to Our Loyalty Program:
While we are thrilled to reward our loyal customers, there are a few specific circumstances where loyalty stamps will not be issued. We appreciate your understanding of these exclusions, which are in place to help us maintain the integrity, consistency, and fairness of our valuable loyalty program:
COMBO Deals & Special Offers: Our specially curated COMBO deals are already designed to provide you with exceptional value and significant discounts right from the start. Because these deals are pre-discounted to offer you the best possible price, purchases made as part of any COMBO offer or other specific special promotions are not eligible for the accumulation of loyalty stamps.
Online Orders via the Wicked Brew Coffee Website (for Take Away and Dine In): We are proud to offer a separate, exclusive rewards system tailored specifically for purchases made directly through our official Wicked Brew Coffee Website. When you choose the convenience of ordering online through our website for either take away or dine in, you will not collect in-store loyalty stamps. Instead, as a token of our appreciation for your digital orders, who are registered, we will email you a unique promo code for a free drink, ensuring you still receive a fantastic reward for choosing us online.
Third-Party Delivery Applications: Our in-store loyalty program is meticulously designed and dedicated to rewarding direct purchases made at our physical Wicked Brew Coffee locations. Orders placed through external, third-party delivery services (such as Uber Eats, DoorDash, Menulog, etc.) operate independently of our internal loyalty systems. Therefore, purchases made via these platforms are regrettably excluded from our in-store loyalty program.
Share the Wicked Brew Coffee goodness and get rewarded! Our new loyalty program offers a referral bonus for both you and your mates.
Here's how it works:
Spread the Word: Invite friends and family to join our loyalty program. You can find your unique Referral program link in your wallet or Web App (PWA).
Send the Link: Share your link easily via Facebook, X, WhatsApp, email, or by having them scan your QR code.
First Purchase: Once your referred friend makes their first qualifying purchase using their new account,
Bonus Stamps: You and your friend will both receive two bonus stamps, giving their rewards journey a jumpstart!
It's our way of saying thank you for spreading the word. Share more, enjoy more delicious coffee and perks. Start referring today!
We are incredibly grateful for your continued support, passion for quality coffee, and unwavering loyalty to Wicked Brew Coffee! We eagerly look forward to welcoming you in-store and assisting you in earning your next delightful free coffee. If you have any questions at all about our loyalty program, please do not hesitate to ask one of our friendly baristas – they will be more than happy to provide you with all the information you need.